Privacy policy

1. Introduction

1.1 Purpose and Scope of the Policy:

• This Privacy Policy details the manner in which Domestic Help, services are provided by Dankee DMCC, manages, processes, and protects the personal and usage data collected from users of its services.

2. Information Collection

2.1 Types of Data Collected:

• Personal Identification Information: Including, but not limited to, names, email addresses, physical addresses, telephone numbers, and other contact information.

• Usage Data: Data generated from the use of our Service, such as the date and time of access, pages viewed, device type, operating system, and browser type. 2.2 Methods of Data Collection:

• Data is collected through user interactions with our Service, such as account registration, service usage, and voluntary user inputs.

3. Use of Information

3.1 Service Enhancement:

• Collected data is utilized to enhance service delivery, tailor user experiences, and improve the functionality of our platform. 3.2 Customer Support and Communication:

• Contact information is used to communicate service-related information, updates, and responses to inquiries and support requests.

4. Data Sharing and Disclosure

4.1 Collaboration with Third Parties:

• We may engage with third-party service providers for functionalities such as payment processing, data analytics, and marketing. These entities are bound by confidentiality agreements. 4.2 Compliance with Law and Safety Requirements:

• In certain circumstances, we may be legally required to disclose personal data in response to valid requests by public authorities.

5. Data Security

5.1 Security Measures:

• Implementation of industry-standard security measures like SSL encryption to protect against unauthorized access, alteration, or destruction of data. 5.2 Data Breach Protocols:

• Procedures in place to act swiftly in case of a data breach, including notification to users and relevant authorities where legally required.

6. Data Retention

6.1 Data Retention Policy:

• Personal data is retained only for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. User Rights

7.1 Access, Update, or Delete:

• Users can review, update, or request deletion of their personal data directly within their account settings or by contacting us. 7.2 Data Portability:

• Upon request, we will provide users with a copy of their data in a commonly used format.

8. Cookies and Tracking Technologies

8.1 Use and Purpose:

• Cookies and similar tracking technologies are used to track activity on our Service and hold certain information. They help personalize the user experience and analyze service usage.

9. International Data Transfers

9.1 Transfer, Storage, and Processing:

• User data may be transferred to — and maintained on — computers located outside of the user's state, province, country, or other governmental jurisdiction.

10. Policy Updates

10.1 Notification of Changes:

• Users will be notified via email and/or a prominent notice on our Service, prior to the change becoming effective.

11. Contact Information

11.1 How to Reach Us:

• For any privacy-related questions or concerns, users can reach out to us through the contact details provided on our website.

12. Consent and Acknowledgment

12.1 Consent to Terms:

• By using our Service, users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy.